Service and support

Isogen Life Science is committed to meeting and even exceeding the expectations of its customers. Our trained service and support team is therefore dedicated to providing the best quality, value and service to meet our customers’ needs. On this page you will find a brief overview of our services.

Service packages

Isogen provides its customers with tailor-made support to ensure optimal performance and reliability throughout the life span of our products. Our preventative and all-in service contracts allow you to choose the service level most appropriate to your needs and budget.

Technical support

Isogen provides detailed technical manuals with its products. We offer the possibility of organizing professional demonstrations to help visualize the benefits that our products can bring to you and your work. Isogen works with a team of experts who have in-depth knowledge of the work field. We are also happy to provide test samples of our products. 

We hold usermeetings for selected products and can organize special reference customer visits even internationally.

Quality management

In order to keep improving ourselves, Isogen continuously monitors and analyses its performance. We are proud to indicate that we are ISO9001:2015 Certified. As customer satisfaction is the most important guideline for all our activities, we welcome any feedback you may have.

For more information about our products or services, please get in touch with us by calling +31 (0)30 688 0771 or by sending an email to info@isogen-lifescience.com.